Last Revised: August 8, 2018
Connexxa Networks Respects your privacy.
Other than as described in this Policy, we will not give any information about you to others without your express permission.
Information Collection and Use
Our Site uses forms in which you give us contact information (including your name, address, telephone number, and email address) so you can place orders, request information and support, and make product suggestions. For certain services, we may also request a credit card number, government identification number, or other financial information. We will then create an account number for you.
We receive and store any information you enter on our Site or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given.
We use your information to contact you regarding functionality changes to our products, our Site, new Connexxa Networks services, and special offers we think you’ll find valuable. If you would rather not receive this information, please see the “Updating Your Information” section below on how to change your preferences.
We may also use your information to present a co-branded offer with our partners or affiliates. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy statement applies.
Within our Site we and our partners, affiliates, and/or analytics or service providers use techologies such as cookies, beacons, tags and scripts to analyze trends, administer the Site, track users’ movements around the Site, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual or aggregated basis.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, brower type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and/or clickstream data. We use this information gathered about you from our Site to help personalize search results, diagnose problems with our server, and to administer our Site. We also gather broad demographic information from this data to help us improve our Site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.
This Site and our mobile applications contain links to other websites. Unfortunately, Connexxa Networks is not responsible for the privacy practices or the content of such sites. We encourage you to carefully read the privacy statement of any website you visit.
For domain name registrations, please review the privacy portion (where available) of the Registry Policies for the top-level domain in which you wish to or have registered a domain name to better understand how your WHOIS data is utilized by the individual registry.
We use security measures to protect against the loss, misuse or alteration of the information under our control. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links, as on our “About Us” page, to allow you to contact us directly. We strive to promptly reply to your messages.
The information you send to us may be stored and used to improve this Site and our products, or it may be reviewed and discarded.
Third Party Service Providers
We may at times provide information about you to third parties to provide various services on our behalf, such as processing credit card payments, serving advertisements, conducting contests or surveys, performing analyses of our products or customer demographics, shipping of goods or services, and customer relationship management. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, storing or using your personally identifiable information for any secondary purposes.
We use a tool called “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.
We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
For Website Builder Users Only
Supplementation of Information
In order to provide certain services to you, we may on occasion supplement the personally identifiable information you submit to us with information from third party sources (e.g., information from our strategic partners, service providers, or the United States Postal Service). We do this to enhance our ability to serve you, to tailor our products and services to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.
From time-to-time, we may provide you with the opportunity to participate in contests or surveys. If you choose to participate, we may request certain personally identifiable information from you. Participation in these contests or surveys is completely voluntary and you therefore have a choice whether or not to disclose the requested information. The requested information typically includes contact information (such as name and address), and demographic information (such as zip code). We use this information to notify contest winners and award prizes, to monitor site traffic, and to personalize our Site.
We may use a third party service provider to conduct these surveys or contests. When we do, that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Connexxa Networks may display targeted, or interest-based, offers to our customers based on the products currently owned by the customer. These offers will display as varying product banners. There is no personal or geolocation information collected within these product banners to build a profile about your activities or that is shared with third party advertising companies.
We also partner with third parties to manage our advertising on other websites. Our third party partners may use technologies such as cookies to gather information about your activities on this Site and other websites in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness. If you wish to not have this information used for the purpose of serving you with targeted ads, you may opt out by clicking here.
We also use a tool called TruEffect to place a cookie on our behalf. This cookie collects anonymous data that helps us conduct targeted advertising and improve the performance of our advertising on other websites. To opt-out of our use of TruEffect, click here.
Please note that opting out of targeted advertisements does not completely opt you out of being served with ads. You will continue to receive generic ads.
If a user elects to use our referral service to inform a friend about our Site, we ask the user for the friend’s name and email address. Connexxa Networks will automatically send the friend a one-time email inviting them to visit our Site. Connexxa Networks stores this information for the sole purpose of sending this one-time email. The friend may contact Connexxa Networks at to request the removal of this information from our database.
What Happens to my Personally Identifiable Information if I Terminate my Connexxa Networks Account?
When your Connexxa Networks account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in “deactivated” status on our relevant Connexxa Networks databases. However, deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information as necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.
Updating Your Information
You may alter, update or deactivate your account information or opt out of receiving communications from us and our partners at any time. We have the following options for changing and modifying your account information or contact preferences.
- You may visit your online Account
- You may send mail to Connexxa Networks at the following postal address: 125 Don Hillock Drive, Unit 14, Aurora, ON. L4G 0H8 Canada
We will respond to your request for access or to modify or deactivate your information within thirty (30) days.
Transfer of Data Abroad
If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN’s rules, regulations and policies.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
Changes in Our Practices
If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.
General Data Protection Regulation (GDPR)
Connexxa Networks is committed to ensuring that the collection and processing of your data, carried out from the site connexxa-networks.com complies with the General Data Protection Regulation (GDR). Each form or teleservice limits the collection of personal data to what is strictly necessary (minimization of data) and specifies:
- what are the objectives of the data collection,
- if this data is mandatory or optional for the management of your request,
- who will have access to it (only Connexxa Networks unless specified in the form when transmission to a third party is necessary to manage your request),
The personal data collected as part of the services offered on connexxa-networks.com are processed according to secure protocols and enable Connexxa Networks to handle requests received in its computer applications.
For any information or to exercise your rights concerning the processing of personal data managed by Connexxa Networks, you can contact Connexxa Networks and if appropriate its Data Protection Officer (DPO), if distinguished.
Contacting Our Site
ATTN: Web Team
75 Horner Avenue
Toronto, ON, M8Z 4X5, Canada